Case Study – Excellence

Client Description Large Group
Project Type Business Excellence
Project Location Sharjarh, UAE
Client Size 8000 Employees
Project Durantion 18 Months
Client Industry Sector Multi Industry

Challenge Faced

Creating an internal business excellence program based on EFQM suitable for a family owned and operated conglomerate.

Project Outcome

  • Headcount optimization and reduction in waste.
  • Reduced cost of storage, manufacturing and delivery.
  • Initiation and maintenance of Management Controls

Project Deliverables

  • Design of an internal business excellence system based on EFQM which recognized the constraints of a multi industry family owned business.
  • Motivation and onboarding of 20 organisations to participate in the program an commit to the journey of business excellence.
  • First 2 rounds of audits/assessments against the criteria.
  • Presentation of the awards for the leading organisations for 4 years.